The Canadian Union of Postal Workers (CUPW) announced national strike action on Friday, November 15 at 12:01 a.m. ET. This may affect orders currently in transit and any new orders placed using Canada Post.

We rely on Canada Post for low cost shipping of small items both in Canada as well as abroad to the US and overseas (in combination with USPS and Royal Mail for example). Due to the strike action, Canada Post is no longer processing mail in its facilities.

If you choose Canada Post for small package delivery, note that we will hold your order until Canada Post resumes operations. There is currently no ETA, though we are hopeful that negotiations will be settled soon.

What does this mean for your orders?

If you place an order with us that qualifies for free shipping (over $80 CAN/ $60 USD), your order will still be processed as we will utilize our other carriers (mainly UPS) for fulfillment.

If you order smaller items and choose Canada Post for it's economical shipping, we will:

• Process your order and put it in our hold area until Canada Post service resumes.
• Tracking will be applied only when Canada Post resumes service and the package is picked up.
• If your order is in transit and a strike starts, your item will still be delivered, but will held at a Canada Post location until service resumes.

Can you avoid delays?

Absolutely, choose our UPS shipping option. Shipping fees remain unchanged for larger orders (generally anything over $40) and offers great value. If you place an order over $80 CAN/ $60 USD, the shipping is on us! (Canada and USA only).